Thanks, you for Donating/Purchasing our products or services for a social cause! Indra Jyothi Foundation
We do not offer or entertain refund and or exchange of any kind of donations Monitory or donation in kind. We take your necessary consent before you decide to donate/purchase our product or services and we provide the necessary bills vouchers upon your donation or purchase.
Replacement to damaged product or service
Indra Jyothi Foundation is deemed and reserves rights to decide in replacement to a damaged product or service purchased only under the genuine circumstances with necessary inspection and clarification along with proof of purchase sought from the purchaser end. Our product team will deliberate and decide on the replacement of the product if it is found to be damaged service or product sold to the customer at the receival of goods or services delivered from end of Indra Jyothi Foundation.
Once the goods or services sold of any such items and handed over to customer and while delivery if the product or service is intact and in good condition and post-delivery if there are any damage or breakage or physical damages done under any situations/circumstances at the customer end, India Jyothi Foundation is not responsible for that. Indra Jyothi Foundation will reserve rights to deny the return or replacement claims.
However, Indra Jyothi Foundation may take the feedback and concerns from the customer or Donor to see the opportunities for development and in certain circumstances the company may consider an exceptionally genuine reason for replacing the damaged products only.
Payment Policy
Indra Jyothi Foundation has an age limit as per the website policy 18 years above are recommended to visit, use the services, products, donations or any other activities that supports the social cause.
Indra Jyothi Foundation strictly discourage, prohibits donations or monetary transactions made by users under 18 Years old. Any Minor (Age Under 18 years old) are advised to use the website, payment options, services, purchase under the guidance of their parents/major siblings/guardians. Misrepresenting the age and violation the payment policy will be sole responsibility of the individual and Indra Jyothi Foundation will not be affected by any means of law and company will not take any responsibilities on any kind of such matters.
You are agreeing to the terms and conditions that Indra Jyothi Foundation will take basic details of the user/Individual/Customer/Purchaser/Donor of any transactions for the purpose keeping the legitimate records and shall be produced to the respective law and enforcement authorities if incase of solicited.
Upon any purchase or Donations Indra Jyothi Foundation issues appropriate receipt of payment and acknowledgement of payment received to ensure the transparency and clean governance. Indra Jyothi Foundation’s Board, Officers, Employees, Associate Partners, Affiliates, Contractors, Volunteers resonates the same policy, culture and practices. Indra Jyothi Foundation never accept Cash Payments and it process stringently follows the payment receipts and acknowledgements to avoid fake and fraudulent practices.
You read this policy and understood Indra Jyothi Foundation does not conduct any cash payment campaigns and its authorities does not indulge or involve in such activities and they do not solicit, request, demand any kind of cash or donation in kind without providing electronic receipt. If you found any such incidents you are requested to communicate and inform Indra Jyothi Foundation contact @ indrajyothifoundation@gmail.com. Upon receival of complaints or feedback our officials will investigate the matter to take necessary actions on the perpetrators.